Contact information

Company Information

Unisoar
Operated by Hangzhou Kuajingyi Network Technology Co., Ltd.
Room 507, No. 36-1 Huzhou Street, Gongshu District, Hangzhou, Zhejiang, 310000, China

Customer Support

For order enquiries, returns, warranty claims, or any other question, reach us at:

• Email: support@unisoarshop.com
• Phone: +86 19558223534
• Support hours: Monday–Friday, 9:00–18:00 (GMT+8)

We usually reply within 24 hours. For faster service, please include your order number and, where relevant, photos of the item or packaging.

Mailing Address

Hangzhou Kuajingyi Network Technology Co., Ltd.
Room 507, No. 36-1 Huzhou Street
Gongshu District, Hangzhou, Zhejiang 310000
China

Please note that this is our registered office address, not a returns address. Items sent back without prior authorisation will not be accepted — please see our Refund Policy for the correct returns procedure.